Businesses across the world seek support to get their non-core work done with optimal efficiency, and at minimal costs. 54% of companies in the world take the assistance of a third-party service provider to connect with their consumers.<\/p>\n
Worldwide, businesses spend $75 billion each year on outsourcing.<\/p>\n
Besides, 78% of firms that have outsourced one or the other service felt positive about their outsourcing partner.<\/p>\n
300,000 jobs are outsourced from the US in a year. Further, 71% of executives active in the financial services domain admitted that they outsource one or the other service.<\/p>\n
According to IBISWorld research, BPO industry<\/a> in the US in 2019 was $130 billion, thus registering a 2% growth. By 2022, the BPO market size in the U.S. will be worth $140 billion.<\/p>\n
6 Key Benefits of Outsourcing Business Processes <\/strong><\/p>\n
#1. Access to Highly-Skilled Professionals<\/strong><\/p>\n
#2. Cost-Cutting<\/strong><\/p>\n
#3. Satisfied Customers<\/strong><\/p>\n
Only a thorough professional with a stronghold over customer interaction can keep the reputation of your business intact in the worst of times. Besides, a certified bpo professional<\/a> with experience in dealing with customers from your industry can make a huge impact in terms of dealing with customer complaints, and providing apt resolutions for them.<\/p>\n